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Contact CNN Customer Service

How to Reach a Person at CNN

Verified Contact Information

Toll-Free Number:

  • 1-866-324-3637
    Privacy Inquiries
Call Now
Send Message

General Info:

  • 1-404-827-3111
    Closed Captioning

Legal:

  • 1-404-827-3326

Sales/ Reservations:

  • 1-404-827-1335
    CNN ViewerSource
  • 1-301-883-2482
    To Purchase Videos

Accessibility:

accessibility@turner.com

General Info:

ipclosedcaptioning@turner.com
Closed Captions

Legal:

copyrightagent@turner.com
Copyright Infringement Inquiries
licensing@cnn.com
For web posting, reprint, transcript

Sales/ Reservations:

cnn.viewersource@turner.com
CNN ViewerSource
ipclosedcaptioning@cnn.com
Closed Captioning
help@cnn.com

CNN Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CNN Phone Number
1 (404) 827-3111
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular CNN Email Address
ipclosedcaptioning@turner.com
CNN Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact CNN Customer Service?

Most Popular Number:

(866) 324-3637
Privacy Inquiries
Total calls: 313 Issues resolved: 8 Last call: Jun 10, 2026

To contact CNN News directly, you can visit their official website and navigate to the "Contact Us" page. On this page, you will find various options to get in touch with CNN. One option is to fill out a contact form, where you can provide details about your inquiry or feedback. This allows you to send a message directly to CNN's team, who will review and respond to your inquiry accordingly.

You can also dial CNN phone numbers to speak with a CNN customer service representative directly. This is for immediate interaction and a real-time conversation to address your specific needs.

The CNN contact email is help@cnn.com. You can use this email address to contact their support team, ask questions, provide feedback, or address any concerns you may have. For closed captioning inquiries and services, you can email ipclosedcaptioning@cnn.com. You can provide clear and detailed information in your email to help them understand and respond to your inquiry.

If you need to meet with the CNN representative in the company office to discuss collaboration or other corporate-related matters face-to-face, visit the headquarters at Cable News Network, Inc. 4000 Warner Blvd., Bldg. 160, Burbank, California 91522, United States. To get in touch with certain specialists regarding the CNN Collection, use the following CNN address: One CNN Center, 12th Floor, North Tower, Atlanta, GA 30303, USA. Be sure to agree on the exact time of your visit. Also, plot the route from your location to the main office on the map to better understand how to reach the company headquarters.

CNN does not indicate the hours of operation. The only thing is that CNN digital platforms are available 24 hours a day, 7 days a week. You can also find out CNN TV schedules. For it, follow the CNN TV Schedules in the “Watch” block at the bottom menu of the official company website. To find out the CNN customer service actual schedule, send a message on the Facebook, Instagram, X, or TikTok page. Just click on its icon next to “FOLLOW CNN” at the bottom of the company’s site to go to its page.

There are several ways, how you can contact the CNN company via its website. After visiting the “About CNN” page, you can reach the copyright agent regarding claims of copyright infringement by clicking on the “copyrightagent@turner.com” hyperlink. If you have issues with the accessibility of content on the official company site, follow “Accessibility & CC” at the bottom and click on the “Accessibility@turner.com” hyperlink.

PissedConsumer Club

Contact Information

CNN Website:

CNN Help Center:

Corporate Office Address:

Cable News Network, Inc.
4000 Warner Blvd., Bldg. 160,
Burbank, California 91522
United States

Other Info (opening hours):

CNN Collection

One CNN Center

12th Floor, North Tower

Atlanta, GA 30303, USA

More contact details

Fax:

+1404-878-4640

Summary of CNN Customer Service Calls

4.7K TOTAL
CALLS
00:48 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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